PSCX Edge
The Intelligent Operating Layer for Communications Platforms
Business communications no longer live in one platform. They span UCaaS, CCaaS, devices, data, workflows, vendors, and AI. PSCX Edge is the cohesive mesh woven across that ecosystem.
One Edge. Endless possibilities.
One modular platform, woven across the ecosystem
PSCX Edge brings previously separate capabilities together in one modular platform to deploy, manage, automate, protect, and optimize.
- Connect across platforms and vendors
- AI-powered intelligence and automation
- Protect, comply and ensure business continuity
- Drive adoption and business outcomes
The foundation
One canonical data model, every vendor
Every Edge module is an application built on the PSCX Communications Management Platform. The common foundation is the PSCX canonical data model, which normalizes users, devices, numbers, licenses, configurations, interactions, workflows, and platform data across vendors.
That is what makes the modules reinforce one another rather than sit beside one another. Compliance knows what licensing knows. The Wolf reads what Knowledge Curation wrote. Each new module makes every other module more valuable.
7 Modules
One platform. Every capability you need.
System Catalyst
Automate employee moves, adds, changes, and deletions across hosted voice platforms.
Learn moreCommunications Insurance
Protect critical configurations and accelerate recovery after disruption.
Learn moreConfiguration Compliance
Continuously detect drift from policies, security requirements, and best practices.
Learn moreDevice Lifecycle
Track communications devices, firmware, and replacement needs.
Learn moreLicense Intelligence
Find unused licenses, duplicate entitlements, and adoption gaps before renewal.
Learn moreKnowledge Curation
Turn fragmented technical data into one usable communications knowledge layer.
Learn more- Foundational module
The Wolf
Diagnose issues, find likely causes, and execute fixes after human approval.
Learn more
The loop
Discover, understand, act, verify
Discover
Configuration, licensing, usage, devices, and telemetry are pulled from every platform and normalized.Understand
Knowledge Curation and Configuration Compliance turn that data into an accurate picture of the environment.Recommend
License Intelligence and The Wolf identify what should change and why.Approve
Nothing executes on its own. Change goes through the approval path your operating model defines.Remediate
The Wolf and System Catalyst execute the change through platform APIs.Verify
The result is checked back against the standard, and the audit history records what changed and who approved it.
Bundles
Three ways to run The Edge
Scroll across to compare all three bundles.
| Your next stage | Operate | Understand | Automate |
|---|---|---|---|
| Recommended | |||
| Capabilities | Edge Operate $XXper seat Essential control and protectionBest for foundational operationsExplore Operate | Edge Intelligence $XXper seat Visibility, compliance, and optimizationBest for proactive managementExplore Intelligence | Edge Autonomous $XXper seat AI-driven operations and remediationBest for AI-led automationExplore Autonomous |
| Included with every bundle | |||
| System Catalyst | |||
| Communications Insurance | |||
| Executive DashboardIncluded free — the window into the suite | |||
| Additional capabilities by tier | |||
| License Intelligence | — | ||
| Configuration Compliance | — | ||
| Device Lifecycle | — | ||
| Knowledge Curation | — | — | |
| The Wolf | — | — |
Every bundle includes free migration between hosted voice platforms (one every 24 months). *Terms and conditions apply.
$XX per seat is placeholder pricing. Final rates and billing terms will be confirmed in your quote.
Built for every role
Whoever is holding the environment
Partners & sales teams
Scope, price, and deploy with speed and confidence.
MSPs & resellers
Operate and scale across customers and platforms.
Enterprise IT teams
Automate operations, ensure compliance, and drive outcomes.